This session cuts through the noise and gives you a clear, jargon-free understanding of what AI agents are, how they differ from the chatbots and automation tools you already know, and why they represent a genuine shift in how we get things done.
We will walk through the core building blocks of an agent, see one in action with a live demo, and explore real examples from organisations already putting them to work in areas like customer support, sales, HR, and supply chain management.
Just as importantly, we will talk honestly about where agents still fall short and what responsible adoption looks like. This is not a session about hype or code. It is designed for anyone who wants to understand the landscape, ask better questions, and start thinking about where agents might (and might not) make sense in their own context.
Whether you are a business leader, a team manager, or simply curious about where AI is heading next, you will leave with a practical foundation you can build on straight away.
VIP ticket holders for the AI for EAs Virtual Summit are automatically invited to attend this workshop and the Custom GPTs workshop at no additional cost.
Learn more about the Intro to Agents here.